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Job Description: Allied Health Coordinator

Position/ Title

Allied Health Coordinator                                            

Sector/ Sub-sector

Allied Health

Supervisor Allied Health Manager
Classification Full time
FLSA Status Exempt

Jewish Vocational Service helps individuals and businesses achieve their employment goals by providing the skills necessary for success in today’s workplace.  Individuals making the transition into new work environments benefit from JVS career and employment counseling, job placement, English instruction and occupational skills training programs.  JVS is a non-sectarian, not-for profit corporation founded in 1973.  JVS is a nationally recognized innovator in workforce development, and plays a leadership role in collaborative employment and training efforts throughout San Francisco. 

Position Summary:

Under the supervision of the Allied Health Sector Manager, the Allied Health Sector Coordinator will coordinate all aspects of JVS’ Patient Services Representative training program. The Allied Health (AH) Sector Coordinator will work closely with JVS employer training partners and local educational institutions to ensure that these programs operate smoothly and successfully. The AH Sector Coordinator will also work to increase JVS’ presence in underserved communities throughout San Francisco, by connecting interested job seekers in these communities to existing JVS services. The AH Sector Coordinator will provide job search and placement assistance to Allied Health sector clients. The AH Sector Coordinator will also be involved in the coordination of onsite incumbent worker training in healthcare facilities.

Responsibilities:

Program Coordination

§         Manages performance and compliance for Patient Services Representative contract objectives.  Provides wide-ranging program support, including outreach and recruitment; assessment and referral; facilitating collaboration amongst stakeholders; documentation and reporting; internship support; and job development and retention. This program serves 15-20 clients each cycle.

§         Collaborates closely with UCSF, other healthcare facilities and educational training partners to identify needs of program participants and develops innovative support services to address these needs.

§         Coordinates between JVS and employers to ensure appropriate client recruitment, assessment, enrollment, case management, and placement; provides follow-up with clients as needed.

§         Represents JVS at appropriate community forums; coordinates recruitment of training and employer partners and maintains superior customer service with funders, staff, collaborating agencies, employers and participants at all times.

§         Assists in program development and planning for healthcare career ladder training programs; participates in allied health and healthcare sector teams.

Workshop Facilitation and Classroom Instruction

§         Coordinates and facilitates job search skills workshops for AH job seekers, including PSR program participants and residents of disadvantaged San Francisco neighborhoods. Topics may cover resume and cover letter writing, interviewing, networking skills, online job searches, etc. May coordinate or facilitate upwards of 6-8 workshops annually.

§         Coordinates and facilitates employer presentations and panels for AH job seekers, including CNA program participants or residents of disadvantaged San Francisco neighborhoods on specific employment opportunities and hiring practices at these institutions. May coordinate or facilitate upwards of 6-8 workshops annually.

§         Arranges employer job fairs for graduates of specific programs, on an as-needed basis.

Educational & Employment Counseling/Job search & Placement Assistance

§         Conducts initial assessment of JVS clients’ needs and helps them to complete all required JVS and collaborating partner paperwork. 

§         Assists students in overcoming roadblocks to success and develops strategies to address potential barriers throughout the continuum of training, internships, placement and retention of employment.

§         Arranges for other support services as necessary while in JVS Patient Services Representative training program which may include referrals to counseling, childcare, housing, and financial planning services.

§         Offers or coordinates upfront test preparation, study skills, ongoing tutoring and quiz preparation support to program participants.

§         Offers vocational counseling to clients working towards medical administrative positions. Helps clients to identify appropriate short and long term employment objectives; maps out strategies for reaching employment objectives; provides corresponding job development services and supports the client throughout the job search. 

§         Provides job search and placement assistance to Clinic Assistant graduates and provides follow-up services, maintaining contact with supervisors and clients for up to one year. Works with clients to identify employment environments that will match their skill level, experience and long-term career goals.

§         Provides job search and placement assistance onsite to residents of disadvantaged neighborhoods throughout San Francisco.

§         Assists Allied Health Sector Manager to develop career maps of healthcare partner institutions, including maps of administrative, technical and patient care career maps that can be used to advise incumbent workers on career opportunities.

§         Assists existing healthcare employees in developing individualized education and training plans that match their career goals, and to support employees to enroll in appropriate training programs offered by their employer. The initial pilot of this training program will serve ~30 people.

Program Outreach and Community Relations

§         Conducts outreach to Allied Health students throughout San Francisco, highlighting JVS services through classroom presentations, one-on-one consultations, phone calls and emails.

§         Screens and recruits participants for JVS Allied Health Training programs. 

§         Promotes other JVS healthcare programs and services and builds partnerships with other JVS staff, City College San Francisco, employers and collaborative agencies.

§         Represents JVS in related community forums and at healthcare networking events.

Employer Account Management

§         As part of the Allied Health and Healthcare sector teams, provides ongoing occupational research of the local labor market.  Helps identify companies and businesses with potential growth.  Performs labor market analysis, and communicates information to clients and team members.

§         Performs ongoing outreach to sector employers; develops and maintains collaborative relationships with hiring managers. Promotes JVS services to prospective sector employers and community groups.

§         Assists employers to assure the successful integration of workers into the workforce.  Responsible for managing assigned employer accounts. Makes presentations to employers, conducts site visits and organizes employer panels. 

Program Administration

§         Ensures compliance with agency and funding reporting requirements including contract documentation, program statistics and client case files. 

§         Responsible for tracking and reporting client progress and employer engagement activities to MIS department. Maintains participant case records, program data and other statistical records as needed. 

§         Participates in departmental, agency and community meetings.

§         Participates in JVS Intake system including all counselor and contributes as needed to resource guide. 

§         Other duties as needed. 

 Qualifications (Knowledge, Skills & Experience):

§         Demonstrated experience coordinating and providing services to individuals with barriers to employment in an employment and training and/or vocational education setting. 

§         Excellent project management, trouble-shooting, multi-tasking and decision-making skills.

§         Strong teamwork skills in a collaborative work environment

§         Ability to work independently, be self-motivated and creative in approach to new programs.

§         Familiarity with allied health career pathways, including regional training programs is a plus. Understanding of current needs and recruiting trends in healthcare is desired.

§         Familiarity with Bay Area workforce development resources, including support services and other resources for trainees and job seekers.

§         Experience in employment counseling, job development, and placement with persons from various professional and ethnic backgrounds.  Excellent cross-cultural communication skills and the ability and willingness to work with economically and culturally diverse clientele. 

§         Excellent interpersonal and oral and written communication skills; patience, diplomacy, and a high level of customer service skills required.

§         Well organized, ability to work in a fast-paced environment and meet goal objectives; excellent team player. True attention to detail, ability to complete paperwork accurately in a timely fashion. 

§         Strong presentation skills, including public speaking, networking, and written communications. 

§         Computer proficiency in Microsoft Office, understanding of concept of relational database, competent in using Internet and excellent research abilities.

§         B.A./B.S. degree in a related field or equivalent experience.

Salary: $42,000 - $45,000

Benefits: Our most valuable resource is our people. JVS offers a generous host of benefits as part of our efforts to keep JVS a motivating, healthy, and productive place.

Health care for employee and family, Accrued Four Weeks Vacation, Sick Leave, Federal and Jewish Holidays, 403B Retirement Plan, Life Insurance, Flexible Spending, Employee Assistance Program, Employee Referral Incentive Program, and Training Programs.

Part-Time and Limited-Term positions are not eligible for benefits, except workers’ compensation insurance, San Francisco Paid Sick Leave Ordinance and San Francisco Health Care Security Ordinance.

How To Apply:  For complete job description, please visit http://www.jvs.org/jobs.htm.

Please email cover letter and resume to myuan@jvs.org; please use Allied Health Program Coordinator in subject line.

         
JVS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, sex, sexual orientation, age, national origin, or disabilities.  Please let us know if you need any special accommodations for the interview process.


Copyright © 2006 Jewish Vocational Service. All Rights Reserved.
225 Bush Street, Suite 400, San Francisco, CA 94104 (Map)
Email: hire@jvs.org

Phone: (415) 391-3600, Fax: (415) 391-3617, TDD: (415) 391-2846