EFFECTIVE DATE: 7/1/2014
10. Contact Us
1. What Information Do We Collect About You and Why?
We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.
Information We Collect Directly From You.
- You may register for events at our Site. To register you must provide your name, address, phone date of birth, e-mail address, and other information; we may ask for additional optional information as well, including information about your religious affiliation (you are not required to provide us this information and your response will not affect your eligibility for services).
- If you use our career coaching services or donate to JVS, you must also provide your name, e-mail address, credit or debit card information, and billing information (such as address). We also may collect additional optional information from you, including address, phone number, and religious affiliation and ethnicity; however, you are not required to provide us with this information.
- Donations. When you make a donation from this Website, we collect your email address, name, mailing and billing address, and phone number, as well as other optional information.
- Other. When you communicate with us via email, postal mail or otherwise, we collect information about our interactions with you. From time-to-time, we also administer survey and questionnaires to you about a variety topics and issues and collect your responses to these.
2. How We Use the Information We Collect
We use the information that we gather about you for the following purposes:
- To process your donations, pledges or other payments.
- To send you information about JVS, to keep donors up to date on the work of the agency, and to solicit future donations.
- To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
- To tailor the content and information that we may send or display to you, to provide personalized help and instructions, and otherwise to personalize your experiences while using the Site or our Services.
- For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, and promotions, or to otherwise contact you with information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third-party websites.
- To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
3. How We Share the Information We Collect
We may share the information that we collect about you, including personally identifiable information, as follows:
- Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf. These third parties are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
- Business Transfers. If we are acquired by or merged with another entity (such as a different non-profit), if substantially all of our assets are transferred to another entity, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
- Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Third-Party Tracking. We may also engage third parties, such as Google Analytics, to track and analyze data from our Site or Services. We use the data collected by such third parties to help us administer and improve the quality of our Site and Services and to analyze Site usage. These third parties are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded
5. Third-Party Links
Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
6. User-Generated Content
We may invite you to post content on our Site, including your comments, pictures, and any other information that you would like to be available on our Site. If you post content to our Site, all of the information that you post will be available to all visitors to our Site. If you post your own content on our Site or Services, your posting may become public and JVS cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
7. Security of My Personal Information
We have implemented commercially reasonable precautions—including, where appropriate, to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
8. Marketing Communications
We may send periodic informational or promotional emails to you. You may opt out of such communications by emailing us at email@example.com or following the opt-out instructions contained in the e-mail. Please note that it may take up to ten business days for us to process opt-out requests. If you opt-out of receiving e-mails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
9. Children’s Privacy
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
10. Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at firstname.lastname@example.org.
11. Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at www.jvs.org/about-us/jvs-privacy-policy