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IT Support

You don’t need relevant experience or a degree to complete this flexible, online job training.

 

JVS is excited to collaborate with the Grow with Google Team to offer our 4-6 month, online IT Support training + opportunity for a paid internship, starting in April 2023. IT Support is a solid entry-level position and a great way to start a career in tech.

 

This Program Includes:

  • 260 hours of self-paced online Google IT Support certification instruction via Coursera with instructor support
  • Opportunity for a paid IT Support Internship for up to 160 hours to gain real-world experience
  • Weekly office hours and study group sessions
  • Networking opportunities and job search support with fellow cohort members and local employers
  • Continued job search and career growth support for 1 year after completion of training and internship, including connections to further training and tech apprenticeships
  • Computer hardware and video conferencing equipment may be provided

 

Target Participants:

  • Black, Indigenous, People of Color
  • Women
  • Veterans
  • LGBTQIA+

 

Eligibility:

  • California resident
  • Laid off or terminated from employment (displaced worker)
  • HS Diploma or GED
  • Strong desire to work in IT and customer service
  • Preference is given to Bay Area residents who do not have a bachelor’s degree
  • Preference given to historically excluded groups in the tech industry
  • Familiarity with technology (i.e. smartphone, computers, email, Internet)
  • At least 6 months of work experience in a customer service-related role
  • Ability to participate in scheduled class times and complete independently paced learning
  • Proof of COVID-19 vaccination

Applications are now open.

Details

Start date: April 17, 2023

Length: 4-6 month course followed by 2-month internship and 1 year of career advancement support

Time Commitment: 20-30 hours of independent and guided online learning per week