Salesforce Administrator

Are you ready to get the technical skills you need to master Salesforce and advance your career? We’re offering a free 4-month course led by a Salesforce Certified instructor.

Learn the fundamentals of the platform and the advanced technical skills you need to become a Salesforce expert. Our goal is to help you secure one of the most in-demand positions in tech across a wide range of industries.

This course combines in-class instruction, hands-on project-based learning and preparation for the Salesforce Administrator Certification Exam. Our business analysis training focuses on internal stakeholder communication and will set you apart from other Salesforce Administrators.

You’ll learn:

  • technical skills, including customization, user management, security, business process automation, data management and real time data reporting
  • how to apply best practices as a highly skilled administrator
  • successful exam preparation techniques (we’ll cover the cost of up to two exams, a $400 value)
  • real-world applications, culminating in an opportunity for a fellowship at a Bay Area company

For your job search, you’ll also gain:

  • a new job search and networking strategy
  • a well-honed job target that matches your interests and background
  • a powerful personal brand, including your resume, LinkedIn profile, pitch and online presence
  • a supportive group of fellow job seekers to share resources and learning techniques
  • access to JVS’s employer connections through panels, presentations, informational interviews and mock interviews
  • ongoing job search support until you’re employed


  • program is designed for people who have been unemployed for 6 months or more or are underemployed (we encourage all job seekers to apply, and we’ll be in touch if you’re a good fit)
  • eligible to work in the United States
  • GED or high school diploma
  • 6 months or more of relevant work/volunteer experience in a related field (examples may include business administration, sales, project management, business analysis/process work, technology, specialized industry, nonprofit)
  • 18 years old or older
  • English literacy
  • can commit to a full-time, 4-month course

If you have received a scholarship for a tech training through NOVA, you are not eligible for this program.

Participant Selection

This program is funded by the federal government. The primary goal is to help people improve their skills and find and keep jobs. In order to learn what works, the federal government is conducting a study requiring every eligible person to be selected through a lottery system. Those not selected through the lottery will not be able to participate in this program or any other JVS Skills to Work in Technology or Job Search Accelerator programs, but will be able to enroll in any other JVS services or programs for which they are eligible. Veterans are exempt from the lottery.

Read more about the participation selection in our Frequently Asked Questions.

What job seekers are saying:

“The team effort by all the instructors and career specialists is what sets JVS worlds apart from other training organizations. Their curriculum for the Salesforce Administrator training and forward-thinking approach to learning led to 95% of our class passing the administrator exam. Wow!” -Deidre, Salesforce Alum

Course Location

Salesforce Administrator

Applications for this program are currently closed. Please sign up for our tech e-blast to receive notification on program dates, as well as application information.

A Few of Our Instructors

Katie Herstein

Katie Herstein

Salesforce Instructor

With over 20 years of software industry experience, Katie brings a range of expertise to the classroom and has worked as a Salesforce administrator, consultant and trainer. Katie holds an MS in Technical Communication and has a true passion for instruction and helping learners master technical subjects.

Jim Dowling

Jim Dowling

Lead Instructor, Technology Programs

Jim, a Certified Career Development Facilitator, helps people get beyond their stuck places and assists them in developing new tools and resources for personal and professional success. Previously, Jim was the Training and Logistics Manager of the San Francisco Department of Elections and the owner of Change With Purpose Coaching.


Dates: TBD

Time Commitment: 4 months: Monday, Tuesday, Thursday, Friday, 9:30am – 4pm

Location: JVS San Francisco, 225 Bush St. Suite 400, San Francisco, CA 94104

Includes: Salesforce Administrator Certification

Cohort Size: 30

Cost: none

Host a Salesforce Fellow

This training includes paid work experience through a fellowship. Fellow stipends are provided by the federal government. Employers, learn more
about our fellowships.