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  • Healthcare: Perfecting Professional Communication
    Friday, September 8, 2017
    11:00 am - 1:00 pm

Are you struggling with building patient-provider rapport?  Not quite sure where the breakdown happened between doctor’s orders and patient follow-through?  Unsure of how to leave an appropriately urgent message?  Healthcare workplaces can be chaotic and confusing environments to navigate when wires get crossed and interpersonal interactions can make or break the health of a patient.  In this workshop we will practice techniques that improve workplace communication and patient-care outcomes.  In a classroom-based setting, attendees will get to apply introduced concepts to interactive role-play scenarios for strengthening understanding.

By the end of the workshop you will…

  • Practice health coaching and closing-the-loop models for positive patient support and interaction
  • Gain understanding of proper technology etiquette when communicating via email, text, phone, and voicemail messages
  • Explore methods for effective team communication in the workplace

Location

Venue:  

Venue Phone: 415-391-3600

Venue Website:

Address:
225 Bush Street, Ste. 400 West Lobby, San Francisco, California, 94104, United States

Instructor