Richmond Area Multi-Services Published: Friday, December 17, 2021
San Francisco, California
Job Type


Come join us in an environment where professional development and growth are fostered! We are seeking candidates with a passion to serve the mental health community and help others overcome barriers to meaningful  employment.

Program: Hire-Ability Vocational Services

Job Title: Employment Consultant/Job Development Specialist

Location: 1234 Indiana Street, SF 94107

Status: Full-Time, Non-exempt (40 hours per week)

Salary Range: Competitive, DOE

Our work day begins at 9 a.m. and ends promptly at 5 p.m. with a one-hour lunch break. Our team has an unrelenting work ethic, and ambitious performance standards in place to ensure that we can be as productive in seven hours, comparted to those who work eight. Under the supervision of the Employment Services Manager, the Employment Consultants creates job opportunities by promoting Hire-Ability services to potential employers, provide one-on-one client services including vocational assessments, job placement, retention, and job coaching support as needed.

Program Overview: Hire-Ability is the award winning vocational services program of RAMS, in partnership with San Francisco Department of Public Health-Community Behavioral Health Services (BHS), California Department of Rehabilitation (DOR), SF Department of Children, Youth and Families (DCYF), and other private businesses, which serves the SF Bay Area community by connecting employers with trained, assessed, and pre-qualified employees. Hire-Ability provides quality & culturally competent vocational rehabilitation, training, and support services to adults with behavioral health conditions and/or mental health disabilities. Program services include: Vocational Assessment, Basic Job Skills & On-the-Job Training; Job Development, Placement & Retention; and Job Coaching. The Hire-Ability program components include: EDD Services, Vocational IT Computer Skills Training, Janitorial and Clerical/Administrative Support Training, Employment, & Support Services.

Essential Job Duties include, but are not limited to:

  • Develop relationships with potential employers in order to promote Hire-Ability program services
  • Identify job market trends and create job opportunities for clients served and the entire Hire-Ability team
  • Serve as liaison with employers to ensure clients’ success on the job
  • Collaborate with other Employment Consultants and agency departments to create employer engagement activities
  • Assist clients challenged with mental health conditions in obtaining and maintaining competitive jobs
  • Carry out services of the Individual Placement and Support (IPS) vocational rehabilitation model
  • Engage consumers and establish trusting, collaborative relationships directed toward the goal of competitive employment in integrated job settings
  • Provide continual assessment of clients’ vocational functioning utilizing background and work experience information
  • Draw up/collaborate on individual vocational treatment plans with clients, case managers, Department of Rehabilitation Counselors and other treatment providers
  • Provide education and support to employers as agreed upon by the client that may include negotiating job accommodations and follow-along contact with the employer
  • Provide job coaching, follow-along services to assist client in maintaining employment
  • Meet with treatment team members to coordinate and integrate vocational services into mental health treatment
  • Track the status of ongoing Department of Rehabilitation cases
  • Other duties as assigned

Minimum Required Qualifications:

  • BA/BS in psychology, social work, business & marketing communications or related fields OR equivalent experience working in a community behavioral health/social service setting
  • Strong background in providing job development services
  • Excellent interpersonal communication skills; ability to interact professionally with external contacts and a diverse, multi-cultural, and interdisciplinary staff at all levels
  • Ability to work effectively & function independently or as part of a team

Other Preferred Qualifications:

  • One year of experience providing direct services to mental health clients from minority/underserved communities (especially African-American or Latinx) or similar populations, preferred
  • Knowledge of SF community behavioral health systems and clinical care service delivery
  • Familiarity with the SF community resources/services for health, mental health, substance abuse, vocational, housing, and other services

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