The Arc of SF Published: Wednesday, May 10, 2023
San Francisco, California
Job Type


ORGANIZATIONAL SUMMARY: The Arc San Francisco is a non-profit service and advocacy organization for adults with autism, Down syndrome, cerebral palsy, intellectual and developmental disabilities and their families living in San Francisco and San Mateo counties. We currently serve a varied group of over 7000 clients who, despite their diverse backgrounds, ages and disabilities, are all similar in their desire to live a life of greater selfdetermination, dignity and quality. Our goal is to provide the supports that enable people with developmental disabilities to maximize their potential, live meaningful lives and become integral members of the community. To that end, we provide a range of services relevant to all areas of adult life, from independent living supports and skills building to employment training and creative expression. As a true community partner, we believe in educational outreach, the power of business partnerships, and the importance of being a reliable resource for families, supporters, public policy makers and all those who share our vision of creating a more informed, diverse and inclusive society.

POSITION SUMMARY: Provides necessary training for Habilitation and Traditional and day program clients targeted for placement to address barriers and job search skills through individual employment counseling and employment support services including situational assessment, job exploration, vocational assessment and personal & social adjustment services. Provides training to clients with severe developmental disabilities at integrated supported employment work sites to ensure they achieve job stabilization. To provide support and assistance to the Job Developer in the client employment planning and job search process; Trains clients in safest and most efficient travel routes.


• Analyzes jobs, learns the job, develops instructional plan for clients, implements plan and provides at least the initial training for clients in the job, develops natural supports in integrated setting

• Completes and maintains client records, collects data as requested and writes reports as assigned

• Provides Employment Support Services including job exploration, situational assessment, personal & social adjustment and vocational assessment

• Ensures overall employer satisfaction and quality standards while ensuring appropriate services are provided to trainees

• Liaison with family, case managers and Department of Rehabilitation counselors regarding relevant issues including financial need, barriers and concerns

• Develops placement plan, resumes, preparation of employment applications and other employment planning, cover letter documents and other paperwork requirements for placement

• Coordinates with managers regarding appropriate services for clients targeted for placement 2 of 3

• Recruits, organizes placement, orients, oversees rollout, trains, sets goals with, evaluates, provides technical assistance to and if necessary assists in job exit for employed clients; provides assistance to Job Coaches.

• Conducts planning meetings and job clubs for unemployed clients and clients targeted for placement, as possible

• Works with employers where clients are in follow-along to increase number of jobs in the business, upgrade jobs, and expand hours

• Coordinates client services if loss of integrated work occurs, with staff, case managers, and rehabilitation authorization

• Attends and participates in relevant meetings, conferences, and/or training sessions as assigned;*

• Makes visits to clients’ homes to assess barriers to employment related to family, board and care or other related issues

• Obtains and maintains updated information regarding changes with Social Security regulations;*

• Participates in Chamber of Commerce activities and events;*

• Obtains medical report and TB test as per The Arc’s Employee Handbook

• Obtains background clearance as per The Arc’s Employee Handbook

• Performs other duties as assigned;*

• Assist with other duties as assigned.

Key Competencies: To perform the job successfully, an individual should demonstrate the ability to exhibit the following competencies:

Communication: Speaks clearly and effectively, is thoughtful, persuasive; writes clearly and informatively; varies communication style to meet need of audience

Knowledge: Possesses technical knowledge required to do the job including knowledge of public health and/or working the developmentally disabled population.

Judgment: Exhibits sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles

Adaptability: Adapts to changes in work duties and organizational structure • Problem Solving: Identifies and resolves problems in a timely manner, works with others to solve complex problems

Customer Service: Ability to work comfortably with diverse populations, with sensitivity to issues concerning developmental and all disabilities. Responds efficiently and cordially to requests for service and assistance interdepartmentally

Professionalism: Reacts well under pressure; treats others with respect and consideration; follows through on commitments

Dependability: Completes tasks on time; takes responsibility for own actions; can be relied upon

Strategic Thinking: Develops strategies to achieve organizational goals; identifies external and internal issues and opportunities; adapts strategy to changing conditions

Acumen: Understands implications of decisions on other areas of the Foundation; displays orientation to non-profit environment; aligns work with strategic goals

Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others

Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; develops innovative approaches and ideas

Professional Expectations: Demonstrated ability to fulfill The Arc’s professional expectations of accountability, active collaboration, commitment, communication, diversity and professionalism


• Excellent communication skills, both oral and written

• Strong philosophical orientation in favor of integration and self-determination 3 of 3

• Sensitivity and concern for the rights and needs of the individuals with severe developmental disabilities served, including a desire to relate to those individuals as dignified and competent individuals.

• Knowledge of current trends in the field of developmental disabilities and the ability to adapt instructional activity to maximize training; ability to analyze work situations and tasks and organize into teachable components according to individual training needs

• Knowledge of instructional technology, task analysis, effective training techniques for working with individuals with developmental disabilities and other disability groups with similar needs

• Ability to cooperate/communicate with employers/others to set up the most effective methods for training and production needs

• Ability to establish and maintain effective working relationships with staff, employers and clients; to represent the agency in a professional manner

• Knowledge or experience in job search/job development practices


• Bachelor’ degree in Special Education or related field;

• Two (2) years experience in training individuals with developmental disabilities in supported employment setting.

• Preferably one (1) year administrative and staff supervisory experience; • Valid California driver's license, safe driving record and current proof of insurability if driving on agency business.

PHYSICAL DEMANDS: Repetitive key board use, phone use, walking, standing, bending stooping and direct client interaction.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

WORK ENVIRONMENT: This position is primarily located at 1500 Howard Street, San Francisco, CA 94103. This position may require traveling to off-site meetings as required by the job.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: We will consider qualified candidates with criminal histories in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. The Arc San Francisco is an Equal Opportunity Employer.


APPLY ONLINE: https://www.tfaforms.com/4944008

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