JVS Published: Monday, July 20, 2020
San Francisco, CA
Job Type


High School Bridge Programs Manager

Summary of Position:

The High School and Bridge (HSB) Programs Manager provides leadership to HSB department’s school-based programs with an emphasis on providing high quality services to students with disabilities.


Work Resource Program and related initiatives

Principal Relationships

  • Reports to: Director, HSB
  • Collaborates with: internal staff, employers, public agencies, schools and community partners
  • Supervises: three coordinators


Program Management

  • Implementation of Work Resource Program
  • Directly supervise and manage HSB program staff; responsible for recruitment, onboarding and continuous development of staff
  • Manage the program’s data collection, integrity and funder compliance
  • Analyze data and trends, prepare internal reports, and program reporting for funding sources
  • Participate in the development and the management of the program’s budget

Community Partnerships

  • Responsible for cultivating strong relationships with government agencies, employers, education and training providers, community-based organizations, and other stakeholders
  • Participate in the cultivation of program funding sources
  • Responsible for managing contracts with multiple funders

Strategic Planning

  • Support the strategic and annual planning for the HSB Department
  • Responsible for planning new programs, including designing, implementing, performance monitoring and evaluating
  • Participate in agency-wide strategic and operational planning and overall agency administration


  • This position will be working in a typical office setting, with no extremes in temperature or lighting
  • Able to travel and present at offsite locations in the Bay Area
  • Able to transport/carry presentation materials
  • Applicants should be able to work with equipment typically found in an office and should be able to perform the essential functions of the job, with or without accommodation. Possible accommodations needed should be discussed prior to the onset of employment and/or the interview process.


  • Manage HSB programs to meet performance goals and contract objectives
  • Strengthen and expand pilot IEP/ITP transition planning support services
  • Launch CA Department of Rehabilitation (DOR) Student Paid Work Experience (SPWE) as fee for service model to support youth with disabilities
  • Drive HSB department wide interventions to support students with disabilities
  • Partner with employers and educational institutions
  • Provide guidance and supervision to direct reports
  • Contribute to program development


Minimum Qualifications:

  • Drives to Outcomes using Resources and Data
  • Ability to balance operational details with conceptual planning
  • Ability to manage multiple projects in a fast-paced, performance-oriented environment; Excellent organizational skills with attention to detail
  • Ability to meet deadlines and objectives
  • Strong computer proficiency (Microsoft Office Suite, relational databases, internet research)
  • Experience in leading teams to implement projects
  • Experience in program planning, implementation, monitoring and evaluation
  • Experience engaging employers and creating work-based learning opportunities for youth
  • Developing strong partnerships with academic instructions, CBOs and other stakeholders
  • Experience with recruitment, onboarding, supervision, performance management, and staff retention
  • Experience operationalizing youth development principles

Preferred Qualifications:

  • Expertise in youth workforce development
  • Experience working with San Francisco Unified School District, Special Education Services
  • Familiarity with transition planning processes for students with disabilities
  • Expertise in contract management
  • Experience using Salesforce.com

Collaborates and Cultivates Partnerships

  • Excellent customer service and relationship management skills both internally, with JVS colleagues, and externally, with employer partners
  • Seeks cross-program and departmental input, knowledge and advice to strengthen outcomes
  • Outreach skills, able to start, establish and maintain relationships with stakeholders outside JVS

Commits to Professional Growth

  • Open to constructive feedback, acts on feedback and incorporates suggestions
  • Uses supervision for two-way discussion; managing up to supervisor
  • Committed to professional development of direct reports

Thinks Critically and Strategically

  • Strong problem solving skills and the ability to make sound and timely decisions
  • Takes accountability for decisions, but also knows when to consult/ask questions
  • Able to explain impact of program or department strategy on agency mission and goals

Communicates Effectively and Respectfully

  • Excellent interpersonal and communication skills; including the ability to de-escalate challenging situations
  • Solid presentation skills, both to a group and one on one; adjusts communication style to the audience as needed

Demonstrates Emotional Intelligence and Relational Skills

  • Ability to work in a multi-cultural environment with a diverse staff and clientele
  • Guides colleagues to consider other perspectives and is willing to hear and integrate differing opinions when appropriate

Navigates Change

  • Able to work with ambiguity inherent in change
  • Adaptable and able to adjust to changing circumstances, shifting priorities

To Apply:

Please send letter of interest and resume to recruit@jvs.org.

JVS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender identity, gender expression, sexual orientation, age, national origin or disabilities. Auxiliary aids and services are available upon request to individuals with disabilities; please let us know if you need accommodations for the interview process.

Status and Position Information

Department/Program: High School Bridge

Supervisor/Reports to: Director, High School and Bridge Programs

Classifications: Full time

Date Written/Revised: 07/13/2020

This position is contingent on funding and will be evaluated annually.

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