JVS Published: Wednesday, June 3, 2020
San Francisco, CA
Job Type


Human Resources Generalist

Summary of position:  Support the mission of JVS by supporting the people of JVS.  Partners with HR Director to support all HR functions including recruitment, benefits, compensation, performance management, policy compliance, employee relations and training.

PROGRAM: Human Resources

Principle Relationships

  • Reports to: Director, HR and Talent
  • Collaborates with: Payroll Manager, Director of Professional/Talent Development and other staff as appropriate; works with HR systems providers and vendors
  • Supervises: no direct reports


  • Provide administrative support for entire HR function
  • Provides ongoing HR service and support to all employees with an emphasis on benefits, onboarding and offboarding, leaves of absence, answer queries, including research and follow-up
  • Provides oversight and support for recruitment process.
  • Review and evaluate processes; recommend changes to support greater efficiencies


Minimum Competencies

  • Ability to work independently and problem-solve with minimum assistance; with understanding of when to consult
  • Excellent customer service and relationship management skills; active listener; able to respond with patience and tact
  • Able and willing to follow-up persistently but diplomatically to get information needed to make decisions
  • Clear, concise written and verbal communication skills
  • Excellent organizational skills with meticulous attention to detail; effective priority management skills; ability to meet deadlines and objectives
  • Computer proficiency in Microsoft office; adept at learning new technology; proficient in conducting online research
  • Information management skills; electronic and paper files
  • Ensure protection for highly confidential information and documents
  • Understanding of basic employment laws and regulations

Preferred Competencies

  • Proficient in use of Google Docs, Social Media, job posting sites

 Minimum Qualifications

  • Prior experience in a human resources role
  • Experience working Human Resource Information Systems (HRIS)
  • Experience with Performance Management including performance evaluation process
  • Strong administrative experience
  • Bachelors’ degree and/or equivalent work experience
  • Knowledge of CA and Federal labor laws
  • Experience managing Leaves of Absence

Preferred Qualifications

  • 2-4 years experience supporting HR function
  • Experience with HR Metrics
  • Experience with Payroll systems
  • Experience administering benefits, compensation systems
  • Experience with recruiting, recruitment sites
  • Experience supporting payroll
  • HR certification a plus


Human Resources Administrative Support

  • Manage HR, Time and Attendance and Benefits databases; enter new hires and changes
  • Maintain personnel files and other required employee paperwork
  • Provide information needed for audits and monitoring visits
  • Provide verfifications or other information as needed
  • Manages vendor relationships for HR services including billing


  • Post positions internally and externally to attract a diverse candidate pool
  • Screen incoming resumes, forwarding to hiring managers as appropriate
  • Investigate alternate sites as needed for hard to fill jobs
  • Monitor presence on Glassdoor; work with Marketing to create and update content as appropriate
  • Provide assistance for scheduling initial interviews, panel interviews as requested
  • Coordinate and check LiveScan background checks and TB clearances for specified positions
  • Organize onboarding; send new hire paperwork and set up new hire orientation


  • Manage changes in database
  • Work with staff members on initial enrollment through Paycom or paper as appropriate
  • Conduct benefits orientations
  • Assist with open enrollment – document tracking
  • Work directly with vendors to resolve enrollment issues
  • Enter and process workers’ compensation claims; enter all incidents resulting in injury in HRO
  • Work with Payroll Manager to participate in salary surveys as appropriate
  • Work with Payroll Manager and Controller regarding 403B reporting
  • Manages annual Open Enrollment

Employee Relations/Compliance

  • Partners with Director of HR to communicate HR policies, procedures, programs, legal changes, regulatory chances
  • Facilitate and participate in the agency’s recognition and retention initiatives
  • Ensure employee relations issues are handled appropriately with timeliness and discretion; work directly with Director of HR on hard to resolve issues
  • Conduct exit interviews as needed
  • Assist with performance evaluation process
  • Respond to inquiries from government entities


  • This position will be working in a typical office setting, with no extremes in temperature or lighting process
  • Applicants should be able to work with equipment typically found in an office and should be able to perform the essential functions of the job, with or without accommodation. Possible accommodations needed should be discussed prior to the onset of employment and/or the interview process.

Status and Position Information

Department/Program: Human Resources

Supervisor/Reports to: Director, Human Resources

FLSA Status: non-exempt

Classifications: Full-time

Salary: 68,000 – 75,000

Want to Apply? Please email a cover letter and resume to recruit@jvs.org; please refer to HR Generalist in the subject line.


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employees assigned to this job.

JVS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender identity, gender expression, sexual orientation, age, national origin or disabilities. Please let us know if you need accommodations for the interview process.

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