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JVS Published: Sunday, August 16, 2020
Location
San Francisco, CA
Job Type
Category
JVS

Description

ABOUT JVS:

Jewish Vocational Service (JVS) transforms lives by helping people build skills and find work to achieve self-sufficiency. With 40+ years of experience, JVS knows how to help people find good, living wage jobs. Our programs focus on industries that are hiring and can offer career path jobs, such as healthcare, technology, and utilities. We’ve developed Career Pathway programs in partnership with Bay Area employers to connect people to in-demand skills, paid work experience and robust job search skills. In addition to hard skills training, JVS prepares jobseekers to re-enter the workforce, and works with high school students to explore career options and succeed in the world of work. Since 1973, JVS has helped more than 85,000 people in the Bay Area to build skills, find jobs and transform their lives.

Technology Programs Coordinator 

JVS's Technology Training Programs are employer-driven trainings designed to provide participants with the skills, job search strategies and job placement support needed to successfully secure employment in the technology sector and tech-supported jobs more broadly across all sectors. This position will play a key role by, delivering job search and job placement services, and partnering with Bay Area community-based organizations and employers.

SUMMARY OF POSITION

Program:           Technology Skills Training

Mission:            Training and Placement of unemployed/underemployed in technology jobs

Principal Relationships:

·       Reports to: Assistant Director, Technology Programs

·       Collaborates with: Program Coordinators, Program Assistants, Senior Partnership Coordinator, Program Directors and Managers, Workshop Facilitators, Community Partners, Outreach & Marketing Staff, and alumni. 

Scope:

·       Coordinate all aspects of an intensive technology training and job search programs including outreach planning, participant recruitment, participant enrollment, program timelines, employer and other guest speakers, curriculum as needed, access to supportive services as needed, fellowship placement support, and post-program job placement support

·       Deliver job search and job placement services to participants one-on-one and in group settings

·       Manage and cultivate community and employer partnerships supporting fellowship and job placement with employer connections

·       Cultivate the JVS Alumni community to deepen our roots in the employer space and promote peer-to-peer support

·       Propose and implement program improvements with Supervisor to improve program efficiency

·       Promote and model best practices using JVS-centric technology apps such as Slack, Zoom, Eventbrite, MailChimp, Microsoft Sharepoint and Salesforce for the team and agency at large 

QUALIFICATIONS AND COMPETENCIES

Minimum Competencies

Drives to Outcomes using Resources and Data

·       Strong organizational and time management skills; ability to manage priorities, meet deadlines

·       Strong computer proficiency: Office 365 and CRM experience, such as Salesforce

·       Ability to maintain confidential information and detailed records

Collaborates and Cultivates Partnerships

·       Ability to build strong partnerships broadly, with organizations, and with critical individuals

·       Identifies and suggests colleagues, resources or external contacts that might help the team and the agency reach its goals

Commits to Professional Growth

·       Takes initiative, works effectively independently and as part of a team

·       Asks questions as appropriate; takes ownership of own professional development goals

·       Thinks Critically and Strategically

·       An understanding of and familiarity with Bay Area technology and community-based organization landscape

·       Suggests logical, realistic solutions based on data and best practices

·       Accountable for decisions

Communicates Effectively and Respectfully

·       Strong presentation, public speaking and group facilitation skills

·       Strong written communication skills; able to write clearly, concisely, consistently using appropriate tone, and providing context

·       Demonstrates Emotional Intelligence and Relational Skills

·       Strong customer service and relationship management skills; able to work in a multicultural environment with diverse staff and clientele

·       Listens to participant requests and perspectives; appropriately follows up with participants to address need

Navigates Change

·       Able to adapt to changing circumstances and changing processes

·       Open to new ideas and differing perspectives; willing to change plans and priorities based on feedback and input

·       Maintains positive outlook in the face of adversity

·       Maintains a sense of humor and doesn’t take themselves too seriously (our team works hard but takes care of each other)

Preferred Competencies

·       Familiarity and user experience with Salesforce.com, FormSite, Acuity (calendaring software), Office 365, Zoom, Slack, Google Drive and Classroom

Minimum Qualifications

·       Experience providing employment services (e.g., job development, staffing, recruiting)

·       Experience with job coaching or direct client service

·       Experience in a successful community outreach or community coordination role

·       Public speaking/teaching experience

·       Comfortable performing work remotely, as needed

 Preferred Qualifications

·       Familiarity with Bay Area technology and community-based organizations landscape

·       Experience collaborating and/or creating partnerships with educational institutions, training partners or other community partners

·       Understanding of the landscape of Bay Area Technology sector

·       Bachelor’s Degree and/or equivalent work experience in a related field

PRINCIPAL ACCOUNTABILITIES/ESSENTIAL FUNCTIONS

·       Coordinate a JVS Technology Training program for unemployed or underemployed jobseekers, delivered either on-site at JVS or remotely

·       Coordinate and partner with instructors to improve or update curriculum as needed

·       Coordinate with Senior Partnerships Coordinator to deliver employer mock interviews and resume reviews and possible guest speakers for the program

·       Lead Outreach and Recruiting to promote JVS programs and services to diverse communities and audiences within partner communities, using online and in-person outreach and recruitment strategies

·       Cultivate new and maintain existing relationships with community partners that serve as referral, fellowship, employer and volunteer partners for JVS programs

·       Ensure participants experience a high quality and compassionate experience with JVS

·       Provide vocational and employment services (job development, placement & retention) to participants

·       Manage clear and timely communications with community partners, participants, and employers

·       Maintain accurate data on the programs, preparing periodic reports to management on program performance and collaborate with coordinators across department and organization

·       Work with instructors and instructional leads to ensure flow of participant information, learning, and team cohesion

·       When necessary, lead parts of Job Search instruction and facilitation

PHYSICAL REQUIREMENTS OF THE POSITION

·       This position will be working both remotely and when possible in a typical office setting, with no extremes in temperature or lighting.

·       Able to travel and present at offsite locations in the Bay Area

·       Able to transport/carry presentation materials

·       Applicants should be able to work with equipment typically found in an office and should be able to perform the essential functions of the job, with or without accommodation. Possible accommodations needed should be discussed prior to the onset of employment and/or the interview process.

Want to Apply? Please email a cover letter and resume to recruit@jvs.org; Please use Technology Program Coordinator in the subject line. Principals only, no phone calls, please.

STATUS AND POSITION INFORMATION

Department/program:                Technology

Classification:                            Full-time, regular, non-exempt

Benefits:                                    Eligible for all benefits offered to regular employees

Date written/revised:                 8/14/20

Salary Range:                           59K – 63K

This position is contingent on funding and will be evaluated annually.

DISCLAIMERS

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employees assigned to this job.

JVS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender identity, gender expression, sexual orientation, age, national origin or disabilities. Auxiliary aids and services are available upon request to individuals with disabilities; please let us know if you need accommodations for the interview process.

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